Welcome to Forza IT.
Forza IT is an IT consultancy and support service provider based in Liverpool. We provide IT solution design, project management, and project delivery expertise to the SME market.
With a number of strategic partnerships and over 13 years of IT project, technical and managerial experience, Forza is fluent in a range of technologies to help you achieve your business goals.
Trent Wirral PTS
Kate Colburn of Trent Wirral PTS engaged with Forza IT on a project for a new branch office network on the Wirral:
On Hosted VoIP using Babblevoice Kate said:
Once the system was set up and running we have found Babblevoice to be good, reliable and easy to use. The unified messaging and voicemail are great assets for us. The flexibility of the system to make instant changes to call rules etc is amazing and the call quality is also very good
Regarding the overall project delivery Kate said:
The installation was carried in a professional and efficient manner. Forza IT have been professional, friendly, helpful, pleasant and knowledgeable and I have been very impressed with the service from start to finish
Regarding Forza IT on-going support for the branch office Kate said:
We have no hesitation in contacting you as you have a friendly approach and respond promptly to the support call. In fact you also give us advice beyond the scope of the call where necessary and that is appreciated
Christian Community Ministries
Forza IT recently engaged with Christian Community Ministries (CCM) in order to provide the charity with a robust network, a flexible powerful server platform and a full backup/restore disaster recovery for the charities PCs and critical data. Here is what Dawn Appleton the charity support manager had to say after the project was completed:
From the first moment we approached Forza IT for advice and guidance on our IT situation, they have demonstrated professionalism, huge knowledge base and a genuine desire to help improve the situation, for the good of the charity. In addition to technical knowledge, there was understanding of the Charity Commission guidelines about the protection of the charity’s digital documentation and supporters database which was not demonstrated by other firms in the same field. The weaknesses in the previous system were quickly identified; it was clear that Forza IT not only understood where we were at and where we wanted to be but more importantly gave a great solution that took into consideration budgets, growth potentials and changing end user needs.
During installation, the process went incredibly smoothly with Forza IT going above and beyond “the line of duty” to ensure we ended up with what we needed. For those who are not technically minded beyond what we see as an end user, Forza IT have been incredibly patient and have explained things in layman’s terms to help us understand how our new system operates and how to get a better end user performance. Forza IT continue to be there for us at the end of the phone and whether the question is basic and obvious or a bit more technical we are still treated to the same prompt service, patience and great advice.
I have already recommended Forza IT to another charity and would have no hesitation in recommending Forza IT to anyone needing professional advice and guidance from a firm with huge and wide-ranging knowledge, with staff who are incredibly patient and highly skilled in their field.
Charity Support Manager
Christian Community Ministries
97 Runcorn Road, Barnton, Cheshire, CW8 4EX