What makes us unique? Why should you trust us?
The best way to find out is to hear what our customers say about us!
Forza IT recently engaged with Christian Community Ministries (CCM) in order to provide the charity with a robust network, a flexible powerful server platform and a full backup/restore disaster recovery for the charities PCs and critical data. Here is what Dawn Appleton the charity manager had to say after the project was completed:
From the first moment we approached Forza IT for advice and guidance on our IT situation, they have demonstrated professionalism, huge knowledge base and a genuine desire to help improve the situation, for the good of the charity. In addition to technical knowledge, there was understanding of the Charity Commission guidelines about the protection of the charity’s digital documentation and supporters database which was not demonstrated by other firms in the same field. The weaknesses in the previous system were quickly identified; it was clear that Forza IT not only understood where we were at and where we wanted to be but more importantly gave a great solution that took into consideration budgets, growth potentials and changing end user needs.
During installation, the process went incredibly smoothly with Forza IT going above and beyond “the line of duty” to ensure we ended up with what we needed. For those who are not technically minded beyond what we see as an end user, Forza IT have been incredibly patient and have explained things in layman’s terms to help us understand how our new system operates and how to get a better end user performance. Forza IT continue to be there for us at the end of the phone and whether the question is basic and obvious or a bit more technical we are still treated to the same prompt service, patience and great advice.
I have already recommended Forza IT to another charity and would have no hesitation in recommending Forza IT to anyone needing professional advice and guidance from a firm with huge and wide-ranging knowledge, with staff who are incredibly patient and highly skilled in their field.
Charity Support Manager
Christian Community Ministries
97 Runcorn Road, Barnton, Cheshire, CW8 4EX
The Forza IT difference is in:
1) Our Values and Commitment
From the moment you first engage in conversation with Forza IT you will be treated with the utmost of respect, courtesy and professionalism. You won’t be routed to a call centre, instead you will be speaking directly with someone who is well versed in breaking down technical concepts into an appropriate level of technical or non-technical English that can be clearly understood. We want you to be absolutely delighted you chose us, and we can only do that by offering you a first class experience right from project enquiry through to project delivery and beyond.
2) Our Approach
At Forza IT we begin by listening to you as you describe what you want IT to achieve for your business. When we fully understand your business needs, requirements and budgetary constraints, we will undertake the research necessary to come back to you with recommendations that are appropriate to your business. If you are happy with those recommendations and wish to proceed we will deliver the project to your complete satisfaction. At Forza IT we are platform/product agnostic, which means that we can recommend what we feel is the best technical solution for your business whether that is based upon proprietary platforms or open source technologies.
3) Our Experience
When you ask Forza IT to help you with a project you draw upon expertise and knowledge which has been gained over 14 years working on IT management and projects within manufacturing businesses. Forza have a wide and varied skill set, but we don’t claim to know everything! In recognition of that fact we have formed strategic partnerships with several other companies and suppliers who are the best we have worked with over the years. Therefore, if your solution requires expertise we cannot provide, we can draw upon the necessary expertise to help your projects finish strongly!
Please get in touch to find out how we can help you.